Membership Hold
Read our policies and fill out the form below to submit your hold request.
Temporary Suspension
As stated in your Grand Trunk CrossFit Membership Agreement, you may place your automatically recurring monthly membership on hold. Please note that pre-paid memberships expire based on their specified period regardless of usage and cannot be put on hold. If you require a long-term hold due to injury, surgery, or pregnancy, please refer to the Long-Term Suspension section.
By submitting the Membership Hold Request form, you acknowledge and understand the following:
- Notice Period: Hold requests must be submitted at least five business days before your next scheduled renewal date.
- Cancellations: If you choose to cancel your membership during a hold period, the standard 30-day written cancellation notice requirement still applies.
- Duration: Memberships can be placed on hold in 4–12 week increments, with a maximum total hold time of 90 days per year.
- Reactivation: Use of the gym or its facilities during a hold period will result in immediate reactivation of the membership and the assessment of regular monthly charges.
- Automatic Resumption: Upon expiration of the hold period, your account will automatically reactivate and regular payments will resume.
- Refunds: All membership payments are non-refundable.
This policy applies to all membership types.
Long-term Suspension
We understand that injuries may occur, hopefully never inside the box, and that life circumstances change. We crafted this policy to be fair to our members and to our business. By submitting the form below and checking off LONG-TERM SUSPENSION, you are confirming that you have read and understand that: Long-Term Membership hold requests must be submitted no less than (30) thirty business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. A member in good standing may place membership on hold only after the initial three month term of membership, for a monthly fee of $20 for a maximum of six (6) months . The AutoPay on the membership file must be confirmed and active to deduct the monthly hold fee if applicable. Billing automatically resumes the month after the requested hold date unless a member calls to release the hold early. Use of the gym or its facilities during the "Hold" period will result in the membership being reactivated immediately; and member's regular monthly membership charges will be assessed. Long-Term Membership hold requests are limited to one (1) time per calendar year. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).
* Please note: This policy applies to memberships that have been grandfathered in.
Please fill out the form to put your membership on hold.
By filling out the form you are agreeing to the terms stated above.
Membership Hold Request
Find Better Health & Wellness at Grand Trunk CrossFit Today!
Book your free intro today to see how we can help you reach your fitness goals.
